Hi, I’m

Rachel Kohls

a product designer with a business owner’s perspective

and this is my work

Drawing on 15 years of hands-on business ownership, I bring a unique perspective to design—focusing on personal connections, clear and thorough communication, and reconciling business goals with user needs.

If you’re looking for an outgoing, creative product designer, let’s connect.

Case Studies

Who: I take a look at my former industry with my own business clients

What: An end-to-end product development

When: 80 hours

Why: Communication is the #1 skill that leads to satisfied clients in the salon

Skills Demonstrated:

  • Figma Proficency

  • Information Architecture

  • Prototyping

  • Interaction Design

  • Usability Testing

Who: I partnered with Chase, the Head of Support for 37 Signals

What: We explored one of the most common feature requests Basecamp recieves

When: 2 weeks in March, 2023

Why: I wanted an opportunity to work immersively in Basecamp’s unique product development strategy

Skills Demonstrated:

  • User Research

  • Problem Solving

  • Agile Learning

  • Jobs To Be Done Framework

  • Collaborative Integration

Who: Collaborated with Nashville Improv Comedy Theater and corporate event planners

What: Website redesign for enhanced communication and increased conversions

When: October 2022

Why: The owner of the company reported low conversions despite 100% service satisfaction

Skills Demonstrated:

  • Communication

  • Web Design

  • Ideation

  • Service Design

  • User Testing